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Emergency Guide: What to Do When a Pipe Bursts

Emergency Plumber

Emergency Guide: What to Do When a Pipe Bursts

MELBOURNE 24 HOUR PLUMBING SUPPORT

FOR URGENT REPAIRS CALL 1300 293 263

In the event of a plumbing emergency, such as a burst pipe, swift action is essential to mitigate damage and secure your home. In this article we will run through the emergency steps, after steps and temporary steps to get you through. This is a fairly comprehensive guide and to be used as help in any emergency plumbing situation. Always err on the side of caution whenever doing any DIY plumbing, there’s something that can be said for experienced and licensing especially when it comes to insurance and even your own safety.

Turn your water off at the main. In Melbourne this is often this is next to your meter
Water Meter

Cut off your water

Identifying early signs, including unexpected water noises or moisture marks, is key. This emergency guide provides crucial steps to control the situation, from cutting off the water supply to engaging a skilled plumber. Discover how to navigate these urgent scenarios with confidence and protect your residence from future plumbing disasters. Stay prepared with Melbourne Plumbing Co, your go-to for emergency plumbing solutions. For more insights, explore our article on the do’s and don’ts when hiring a Melbourne plumber.

Turn off your electricity if there’s an electrical hazard

Understanding the immediate actions to take in the wake of a plumbing emergency is vital for two primary reasons: minimising property damage and ensuring the safety of all occupants. The moment a pipe bursts, water can quickly spread, seeping into floors, walls, and furnishings, leading to structural damage and potentially hazardous mould growth. By knowing how to promptly shut off the water supply and drain the remaining water from the pipes, you can significantly reduce the extent of the damage. Additionally, taking swift measures to turn off electricity in affected areas can prevent electrical hazards, protecting everyone in the vicinity. This knowledge not only saves valuable time and reduces repair costs but also provides peace of mind during what can be a stressful emergency situation, ensuring that you and your property are safeguarded against the immediate dangers of a burst pipe.

Understanding the Signs of a Burst Pipe

Leaking and discolouration is a prime sign of water damage.
Leaking suspended ceiling

Recognising the common indicators of a burst pipe is crucial for early intervention and can help prevent extensive damage to your property. Melbourne Plumbing Co highlights these signs include:

  • Unusual Water Sounds: Hissing, bubbling, or whistling noises coming from your walls or floors can be a telltale sign of a pipe that has burst or is leaking. These sounds occur as water escapes the pipe under pressure, indicating a problem even if the leak is not immediately visible.
  • Damp Patches on Walls or Floors: Unexplained wet spots or damp patches appearing on your walls, ceilings, or floors suggest water is accumulating from a leak. Over time, these areas may become discoloured or begin to show signs of mold growth, indicating persistent moisture from a hidden burst pipe, a situation Melbourne Plumbing Co is well-equipped to handle.
  • Unexpectedly High Water Bills: A sudden and unexplained increase in your water bill is often a red flag for a leak somewhere in your plumbing system. If you haven’t changed your water usage habits but notice a significant spike in your bill, it’s likely that water is escaping from a burst pipe, accumulating costs without your knowledge. Melbourne Plumbing Co advises monitoring your bills closely for such discrepancies.
  • Water Pressure Changes: A noticeable drop in water pressure when you use sinks, showers, or other fixtures can indicate a burst pipe. The reduced pressure results from water leaking out of the system, preventing it from reaching your taps with the usual force. This is a common issue that Melbourne Plumbing Co can diagnose and resolve.
  • Water Discolouration: If the water coming out of your taps is discolored, particularly with a brownish tint, it may suggest that a pipe has burst and is causing rust to enter your water supply, especially if the pipes are old or made of metal. Melbourne Plumbing Co can assess and rectify such water quality issues.

By staying alert to these common indicators, homeowners can swiftly identify a burst pipe, allowing for quicker response times to fix the issue and minimise damage and potential hazards.

Assessing the Water Damage

We all hate to figure out how much things are going to cost us as a result of water damage but here’s some helpful tips that may help ease the pain.

Emergency Inspection for Water Damage: In the event of a plumbing emergency, it’s crucial to promptly assess the extent of water damage and pinpoint the exact location of the burst pipe. Melbourne residents facing such crises can benefit from a thorough inspection, which helps in formulating an effective response strategy. Identifying the source of the leak not only aids in immediate remediation but also in preventing further damage to the property. Melbourne Plumbing Co specialises in quickly addressing these emergencies, ensuring that the impact on your home is minimised. If you need help with this let us know, we’re happy to help.

Documenting Damage for Insurance Claims: Super important, during a plumbing emergency, taking detailed photos of the affected areas is a vital step for homeowners. These images serve as concrete evidence of the damage for insurance claims, facilitating a smoother reimbursement process. Melbourne residents should document every aspect of the water damage and the burst pipe’s location, capturing the extent of the flooding and any property damage. This documentation is essential when liaising with insurance companies, and Melbourne Plumbing Co can provide expert advice on how to effectively present your claim.

Temporary Plumbing Fixes

This never sounds good when it comes to water and it’s really not. We recognise you’re not an experienced licensed plumber like Melbourne Pluming Co therefore a temporary fix would only be until we arrive on site. We would avoid a temporary fix wherever possible but sometimes it can help get you through from Sunday to Monday while keeping a close eye on it.

Temporary Plumbing Fixes such as fans
This is the sewage water damage recovery process in a residential home. The flooring is ripped off, and the rooms are sprayed with biowash. Industrial fans and dehumidifiers is placed in the room for the drying and restoration process. The process will last 3 days.

These are some of our helpful ideas, we take no responsibility here, use them at your own risk we recommend getting us out on site asap.

  1. Using Pipe Sealant: For small leaks, applying a pipe sealant can be a quick and effective temporary solution. Pipe sealants are available in most hardware stores and can be applied directly to the leaking area to seal it off temporarily. Ensure the pipe is dry before application and follow the product instructions for the best results. This method is particularly useful for minor leaks in accessible pipes.
  2. Applying Pipe Clamps: Pipe clamps are designed to provide a tight seal around a pipe, making them an excellent option for temporarily managing leaks. They can be especially effective for larger cracks or splits in pipes. To use a pipe clamp, simply place it around the damaged section of the pipe and tighten it according to the manufacturer’s instructions. This will help contain the leak until a Melbourne plumbing professional can make a permanent repair.
  3. Epoxy Putty: Epoxy putty is another valuable tool for emergency plumbing repairs. It can be molded to fit the shape of the leak and hardens to create a strong seal. Before applying, shut off the water supply and clean the area around the leak. Knead the putty until it’s mixed and then apply it over the leak. Allow it to cure as per the product’s instructions.
  4. Rubber Pipe Connectors: For situations where the pipe has a significant break or burst, a rubber pipe connector can be used to bridge the gap temporarily. This method involves cutting out the damaged section of the pipe and using the connector to join the two ends. While this is more complex than other temporary fixes, it can be a lifesaver in preventing extensive water damage until the Melbourne Plumbing Co can address the issue.
  5. Waterproof Tape: Waterproof tape can be wrapped around the pipe over the leak as a temporary measure. While not as durable as other methods, it can provide a quick fix that holds back the water temporarily. Ensure the pipe is dry and clean before applying the tape for the best adherence.

Remember, and we cannot stress enough while these temporary fixes can help manage a plumbing emergency, they are not long-term solutions. It’s essential to contact Melbourne Plumbing Co or another professional plumbing service in Melbourne as soon as possible to properly repair the damage and prevent future leaks.

Here’s why professional intervention is vital and what to consider when choosing a reliable plumbing service:

Importance of Professional Plumbing Services

  • Expert Diagnosis: A professional plumber can accurately diagnose the root cause of the issue, ensuring that the repair addresses the underlying problem and not just the symptoms.
  • Quality Repairs: With their expertise and access to the right tools, professional plumbers can perform repairs that last, reducing the likelihood of recurring problems.
  • Safety: Plumbing repairs can involve complex systems and potential hazards, including water damage to electrical wiring. Professionals are trained to handle these risks safely.
  • Compliance: A licensed plumber will ensure that all repairs comply with local building codes and regulations, protecting you from legal issues and ensuring your home’s safety.

Choosing a Reliable Plumbing Service

The team at Melbourne Plumbing visiting Reece Plumbing Centre in Melbourne

When selecting a plumbing service, consider these key factors to ensure you’re getting reliable, high-quality service:

  • Licensing: Always choose a licensed plumbing service. Licensing indicates that the plumbers have met the necessary training and qualification standards set by regulatory bodies.
  • Experience: Look for a plumbing service with extensive experience, especially with issues similar to yours. Experienced plumbers are more likely to provide efficient, effective solutions.
  • Availability: In emergency situations, you need a plumber who is available 24/7. Timely response can prevent further damage and reduce the stress of dealing with a plumbing crisis.
  • Reputation: Check reviews and testimonials from previous customers to gauge the plumber’s reliability and quality of work. A strong reputation in the Melbourne community is a good sign of dependable service.
  • Insurance: Ensure the plumbing service is insured. This protects you from liability in case of accidents or damage to your property during the repair process.

By prioritising these factors, you can find a plumbing service that not only addresses your immediate needs but also ensures the long-term integrity of your plumbing system. Melbourne Plumbing Co, with its licensed professionals, extensive experience, and round-the-clock availability, exemplifies the qualities to look for in a trusted plumbing service provider, ensuring your plumbing emergencies are resolved with expertise and efficiency.

MELBOURNE 24 HOUR PLUMBING SUPPORT

FOR URGENT REPAIRS CALL 1300 293 263
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Called this morning for main leakage, got plumber confirmed within 20min to come around on the same day. Front desk communication and care is top class, thanks Melanie. Also thanks to Dave who did a fantastic job fixing the main pipe and thanks for recommending the pressure reducer, now our kitchen tap sounds like paradise, before it was hellfire. Can only recommend!

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15 November 2024

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17 October 2024

Simply brilliant. From the initial call to attending and completing repairs, I couldn't be more impressed by Aaron and Melbourne Plumbing Co, after urgent repair for burst plumbing and shower taps that were unable to be turned off. The leaking had also caused water ingress in the building and flooding downstairs and through the wall outside. Aaron promptly and easily identified the fault and was able to repair it "live" without mains access. Water was flooding through the wall behind the shower, and running outside and into the room downstairs. The burst and flooding was due to high water pressure required to supply slowly-leaking taps reported since moving in and quoted to repair in 2023 by rental agency plumbers (replace old tap washers), but repair work was never approved to be performed. The agency owner repeatedly refused to approve repair work and insisted on attending and personally viewing the property faults and repair issues (which included rusty water and recurrent failure of the electricity supply). He reached in to the shower and turned the leaking shower taps even tighter in the off direction in 2023 to demonstrate how he had solved the faulty taps and any need for plumbing repair. The agent stated that the taps were simply not turned tight enough "off". He advised me I "just need to turn them off tighter" in order prevent the water that was leaking from the shower head and also leaking directly from the tap spindles, particularly leaking from the tap spindle for the hot water. As a result, this and the un-repaired taps allowed the leaking water to continue leaking from the tap and shower fixtures, and water pressure to continue to increase for over 12 months. This also meant Aaron had to attend and repair the burst and had high pressure running shower water and external flooding to combat to isolate the issues and fault and perform the repair work. Couldn't be more impressed with the professionalism and ability to Melbourne Plumbing Co to respond, identify and complete repair. Melanie was also fantastic and very prompt, and made everything easy. No hesitation in recommending them. Highly capable, efficient, and thorough. A special comment about Aaron, and his pride and workmanship- despite his youth, he seemed like he’d been a plumber for over 50 years. He had so much integrity for his trade and dedication to helping and getting the job done. Extremely experienced, calm, reliable and trustworthy. Can’t thank and commend him enough.

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30 September 2024

Amazing ... we were waiting longer than a month for our usual plumber so rang Melb Plumbing. It wasn't an emergency but they had a free plumber available and were at our place in 15 minutes. Yes 15 min! They were professional, polite, asked how we wanted our taps set, listened to us, explained what they were doing, did the job very efficiently and cleaned up. They are fantastic. Even made sure the dog didn't escape out the door. David and Mo ... thanks for your excellent work. Price was fair and reasonable for a few hours of tricky quarter turn taps, kitchen mixer and shower set replacements. Highly recommended.

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25 September 2024

David was amazing, fixed my shower head leak and now it works perfect, amazing value amazing service just outstanding work.

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Curious Person
11 September 2024

If you require a plumber/s in an emergency these are the people to call. I had a serious issue with my Hot Waterservice (no HOT WATER coming through the tap), my worst nightmare. Fortunately a Plumber by the name of Arron arrived checked out the issue and went to work. Solved the problem and explained the issue. Not only that he replaced my bathroom taps, kitchen taps and adjusted the ones in tha laundary. Try turning on a Tap that has been locked for a number of years. Arron did the hard work for me and made everything new again (Magic).The cost was very competitive and I would recommend that you give them a call if that plumbing nightmare rears its ugly head in your home and let Melbourne Plumbing deal with it so that you can have that warm shower and sleep in peace.

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24 August 2024

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25 July 2024

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23 July 2024

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13 June 2024

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6 April 2024
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5 April 2024

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5 April 2024

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15 March 2024

Christian was able to help us with our blocked drains. He was prompt, very thorough and great to deal with. He took the time to talk us through the underlying issue. We cannot thank Christian enough. Without a doubt I would get Christian and Melbourne Plumbing Co to help me with my next plumbing issue

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6 February 2024

Found my water heater is not working and contacted Chris for help in the morning. He immediately ordered a brand new one and resolved all the problems for me straight away. Also, when he’s fixing for me, he found that there’s water leaking of my neighbor’s water pipes at the same time. He’s a life saver for both of us now! Thank you so much Chris!

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3 February 2024

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Wai-Lum Tang
31 January 2024

Aaron came out promptly and fixed our broken pipe very quickly. I am very happy with the service.

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26 January 2024

Good experience, came within the hour, found and fixed the problem in less then an hour. Was able to use the plumbing immediately and fixed a few other small problems around the house.

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20 January 2024

Every helpful and made it easy to understand what they where doing at my house would recommend

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9 January 2024

Chris from Melb Plumbing Co installed our new instant gas hot water service. He provided some great advice and was prompt in turning up and completing the work when he said he would. Thanks!

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28 December 2023

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30 November 2023

Friendly and very reliable service provided by Christian and Aaron. Will definitely be using them again in future!

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28 November 2023

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16 November 2023

So happy to have found such a friendly and competent plumber, Christian is a great communicator and everything ran smoothly from start to finish. Aaron did a great job fixing several plumbing issues at my place, nothing was too much trouble and afterwards he took the time to show me what the causes were. A professional, trustworthy and down to earth team, thank you for a great experience and I wouldn't hesitate to recommend Melbourne Plumbing Co.

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29 September 2023

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26 September 2023

We have been using Melbourne Plumbing Co. for over 2 years, William and the team have always been amazing to deal with, on time and professional. Our hot water service broke on a Friday and William came that day to look at it for us and we had a new hot water system installed on Saturday morning - limiting our time without hot water. William always gives good advice and written quotes before any work is done and we trust him 100%. So nice to have found reliable plumbers!

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CALLUM PANGRAZIO
21 August 2023

Chris and his team have done a fabulous and professional job moving and installing new plumbing and appliances for our new kitchen. The job was completed ahead of schedule to an excellent standard! Communication and responsiveness were both excellent. What we appreciated the most was the diligence and care that was shown towards our kitchen space when installing the sink, tap, oven and dishwasher after the cabinetry and stone was installed. This is a rare trait and one to be applauded. We would have no hesitation in hiring Chris and his team from Melbourne Plumbing Co and we will do so again when we tackle our bathroom and laundry. With thanks, Catherine and Mark

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24 July 2023
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Nicholas Sullivan
22 July 2023

Had a problem with my toilet late on a Saturday evening, was very prompt and was here within the hour. Also was honest enough to half the quote because of the work that was needed, cheers mate👍🏻

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Edwin Lai
27 June 2023

Chris is a great plumber and did a great fantastic job! Good value and great results. Will contact them again if we have another plumbing job 👍

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Competent plumbers ..job completed successfully…very considerate and thoughtful re moving around inside and outside the property.., the invoice was reflective of the job required. They will be used again

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mary cochinos
15 May 2023

The guys were great. There were 2 new toilets,new shower suite and new faucets installed. All done professionally with smiles and provided work updates as it all progressed. Their work area was always left clean. These new installations were required because of my hip issues. Melbourne plumbing were aware and helped me select the products for my needs. Christian was informative and patient. Also wanted to mention that I love my new rain shower with handle. It makes showering so much easier as do the new toilets and faucets. I highly recommend Melbourne Plumbing for not only the plumbing and installation, but also for assisting in choosing the right products for my bathroom. Yes I highly recommend Melbourne Plumbing.

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11 May 2023

Thank you to Aaron for attending to this minor couple of jobs so promptly. Great communication and very polite, clean and efficient. Will definitely make use of this company again.

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28 April 2023

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26 April 2023

We have the pleasure of working with Melbourne Plumbing Co for our Real estate business Burtons and have to say we have been thoroughly impressed with their service. From start to finish, they are professional, efficient, and always kept me in the loop about what was going on. Overall, I can't recommend Melbourne Plumbing Co highly enough. Their team is knowledgeable, experienced, and truly dedicated to providing exceptional service. If you're in need of plumbing services, I highly recommend giving them a call!

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Yuchen Zhang
17 April 2023

Second time using this service, Christian has been very responsive and professional, up front with all costs, extremely quick service and arrived ahead of time, done an excellent job and left without leaving a single piece of rubbish behind.

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Very prompt service, professional and quality work. We would definitely use Melbourne Plumbing Co for all future work. Thank you.

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Madhavi Ashok
12 April 2023

We’re so pleased to have found Christian. Quick follow-up and our non-urgent cistern problem was repaired the next morning. Fast, courteous and efficient service by Aaron. Having moved into Moonee Valley area 6 months ago and trying 2 other plumbers, Melbourne Plumbing is now our saved plumber contact.