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5 Questions to Ask Before Hiring any Melbourne 24 hour plumber

Melbourne 24 hour plumber

5 Questions to Ask Before Hiring any Melbourne 24 hour plumber

MELBOURNE 24 HOUR PLUMBING SUPPORT

FOR URGENT REPAIRS CALL 1300 293 263

Any Melbourne plumbing emergencies stand out as urgent, demanding immediate attention. The importance of 24 hour emergency plumbers cannot be overstated, as they are the unsung heroes who swiftly tackle leaks, bursts, and unforeseen water disasters. The urgency of plumbing issues lies in their potential to wreak havoc on property and disrupt daily life. When faced with such crises, hiring the right emergency plumber becomes paramount. Their expertise ensures a rapid and effective resolution, preventing further damage. This blog explores emergency plumbers’ pivotal role in safeguarding homes and underscores the significance of making the right choice in plumbing distress.

Melbourne 24 hour licensed Plumber

1. Is your Melbourne 24 hour plumber Licensed and Insured?

When confronted with a plumbing emergency, the urgency to address the issue often prompts immediate action. However, before hastily selecting a plumber, it is paramount to delve into their licensing and insurance status. This foundational inquiry lays the groundwork for a reliable and secure resolution to the plumbing crisis. Here’s a detailed breakdown of why the licensing and insurance status of a professional plumber matters:

Explanation of Licensing Requirements:

  • Quality Assurance: Licensing is a testament to a plumber’s qualifications and adherence to industry standards. It ensures that the professional has undergone the necessary training, possesses the required skills, and is up-to-date with the latest plumbing practices.
  • Compliance with Regulations: Plumbing is subject to local regulations and building codes. A licensed plumber is more likely to be familiar with and compliant with these standards, reducing the risk of legal complications for homeowners.

Importance of Insurance for Both Parties:

  • Homeowner Protection: Insurance is a safety net for homeowners. In the unfortunate event of accidental damage to property during repairs, an insured plumber shields homeowners from shouldering the financial burden of repairs or replacements.
  • Plumber’s Security: Insurance protects homeowners and safeguards the plumber. In the event of injuries or accidents during the job, the plumber’s insurance coverage ensures they are adequately protected from legal and financial repercussions.

How to Verify Their License and Insurance:

  • Documentation Request: A reputable plumber should readily provide their license and insurance copies. This transparency showcases their commitment to professionalism.
  • Contact Licensing Board: Homeowners can independently verify the license by contacting the relevant licensing board in their area. This additional confirmation provides peace of mind.
  • Insurance Validation: Confirming the validity of the plumber’s insurance policy by contacting the insurance provider directly ensures that the coverage is current and comprehensive.

In essence, understanding and verifying an emergency plumber’s licensing and insurance status is not merely a procedural formality; it is a critical step in ensuring that the chosen professional possesses the necessary qualifications, operates within legal frameworks, and is adequately insured to handle unforeseen circumstances. This diligence sets the stage for a reliable, trustworthy, and secure resolution to the plumbing emergency.

2. What is your Melbourne 24 hour plumber Response Time?

24 hour Melbourne Plumber

Facing a plumbing emergency necessitates more than just recognising the issue – it demands immediate and effective resolution. The response time of your chosen plumber emerges as a pivotal factor in this critical scenario, and here’s why it matters significantly:

  • Mitigates Damage: A swift response is akin to a rapid first aid response to a plumbing emergency. Whether it’s a burst pipe, a severe leak, or a malfunctioning hot water service, time is of the essence. The longer it takes for a plumber to arrive, the greater the potential for extensive damage to your property. Quick intervention can prevent water from causing structural damage, mould growth, and other long-term issues.
  • Prevents Further Issues: Plumbing emergencies have a domino effect. A delayed response can lead to cascading problems such as electrical issues, compromised foundations, and damaged belongings. Rapid action not only contains the primary problem but also curtails the likelihood of secondary issues arising, saving you from additional headaches and expenses.
  • Preserve Possessions: The longer water is allowed to wreak havoc, the more it endangers your belongings. Furniture, electronics, and personal items can suffer irreparable damage if exposed to water for an extended period. A prompt response from your plumber ensures that the water is stemmed, preserving your possessions and minimising the overall impact on your home.
  • Reduces Restoration Costs: Swift intervention not only prevents immediate damage but can also reduce the overall restoration costs. Quick repairs mean less extensive damage to walls, flooring, and other structural components, ultimately minimising the extent of repairs needed and the associated expenses.
  • Restores Normalcy Faster: Beyond the physical damage, plumbing emergencies disrupt daily life. A rapid response from a plumber means a quicker resolution, allowing you to regain normalcy in your home sooner. This is especially crucial when essential utilities like water supply or heating are compromised.

In essence, the response time of your emergency plumber is the linchpin that determines the trajectory of a plumbing emergency. Choosing a plumber who understands the situation’s urgency and can swiftly and effectively address the issue is paramount for minimising damage, reducing costs, and restoring peace to your home.

3. What is your Melbourne 24 hour plumber the Costs and Payment Terms?

When facing a plumbing emergency, being transparent about the costs and payment terms with your chosen plumber is essential. The transparency surrounding the financial aspects of emergency plumbing services is crucial for several reasons:

  • Budgetary Considerations: Understanding the potential costs allows homeowners to plan and allocate funds effectively. It clarifies the emergency’s financial impact, helping individuals make informed decisions based on their budget.
  • Avoiding Surprises: Clear communication about costs prevents surprises once the emergency plumbing work is complete. Homeowners can prepare for the financial commitment associated with the repairs, minimising stress during an already challenging situation.
  • Selecting the Right Plumber for Your Budget: Plumbers may have varying pricing structures. Knowing the costs upfront helps homeowners choose a plumber whose services align with their budgetary constraints. It allows for a more informed comparison between service providers to ensure value for money.
  • Preventing Misunderstandings: Discussing costs in advance helps prevent misunderstandings between the homeowner and the plumber. Clear communication ensures that both parties are on the same page regarding the financial aspects of the emergency plumbing services.
  • Detailed Cost Breakdown: Requesting a detailed breakdown of costs, including labor, materials, and any additional fees, provides a comprehensive understanding of the financial commitment. It allows homeowners to scrutinize the costs and seek clarification on any items that may seem unclear.
  • Payment Terms and Options: Clarifying payment terms, such as when payment is due and accepted payment methods, helps homeowners prepare for the transaction. Some plumbers may offer flexible payment plans for those facing unexpected financial challenges.

Discussing the costs and payment terms with your emergency plumber is a matter of financial transparency and a key element in ensuring a smooth and stress-free resolution to your plumbing crisis. It empowers homeowners to make well-informed decisions, choose a plumber within their budget, and face emergencies with confidence.

Woman crouching down next to blocked and overflowing sink with spill on the phone

4. Can your Melbourne 24 Hour Plumber provide references or testimonials?

When considering an emergency plumber, delving into their track record through references and testimonials is a crucial step that can significantly impact the outcome of your plumbing emergency. This investigative process is a formality and a valuable tool to assess the plumber’s reliability, competence, and overall performance. Here’s why taking the time to scrutinize their track record matters:

  • Real Experiences Speak Volumes: References and testimonials provide a window into real experiences that clients have had with the emergency plumber. These first-hand accounts offer insights beyond what a standard service description can convey.
  • Reliability Assessment: Positive testimonials are indicative of the plumber’s reliability. In emergencies, time is essential; having a plumber who consistently delivers on promises and responds promptly can make a significant difference.
  • Evidence of Problem-Solving Abilities: Track records often reveal how well a plumber handles challenges. By exploring clients’ past experiences, you can gauge the plumber’s problem-solving abilities and capacity to address a diverse range of plumbing issues.
  • Customer Satisfaction: Satisfied customers are more likely to provide positive testimonials. By seeking out references and testimonials, you can gauge the customer satisfaction the emergency plumber has achieved in similar situations.
  • Identifying Patterns of Excellence: Examining multiple references allows you to identify patterns of excellence. Consistent positive feedback from various clients reinforces that the plumber consistently performs well under pressure.
  • Risk Mitigation: Plumbing emergencies often involve significant risks, and the last thing you want is to compound these risks by hiring an unreliable plumber. References and testimonials are risk mitigation, showing how well the plumber has managed emergencies.
  • Building Confidence in Your Choice: Ultimately, exploring a plumber’s track record is about building confidence in your choice. Knowing that others have had positive experiences in emergencies instils trust and assurance in your decision-making process.

Scrutinising references and testimonials is not just about gathering information; it’s about making an informed decision that can directly impact the outcome of your plumbing emergency. Taking the time to delve into the plumber’s track record is an investment in peace of mind, ensuring that you have a reliable professional when you need them the most.

5. What will you do as a Melbourne 24 hour plumber that alot of others won’t?

Cleanup and ensure that the job is done right first time so you don’t have to get us back over and over again. Sometimes jobs can be tricky but our goal is a 24 hour plumbing service that is first rate regardless of when you call us out and what type of plumbing emergency it is.

With Melbourne 24 hour plumbing emergencies, the questions you ask matter. It’s clear that the right Melbourne 24 hour emergency plumber can make the difference between a minor hiccup and a major disaster. A reliable plumber, licensed and insured, quick response, diverse skill set, transparent pricing, and positive references ensure a swift and effective resolution. Emphasising their pivotal role, these professionals safeguard homes from potential devastation. As you navigate emergency plumbing services, encourage informed decision-making. Your proactive choice for a good plumbing choice can mitigate crises tomorrow, ensuring that when plumbing problems strike, you have a trusted expert ready to restore order.

MELBOURNE 24 HOUR PLUMBING SUPPORT

FOR URGENT REPAIRS CALL 1300 293 263
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Philip Middlemiss
Philip Middlemiss

Just left us a 5 star review

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Philip Middlemiss
7 April 2025

Fast, efficient and well priced. Highly recommended.

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Laws Oz
9 March 2025

10/10 from start to finish. Excellent support on phone. Arrived on time. Courteous, efficient and took the time to explain things to me. Couldn't ask for more. Thank you.

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Sindou Soro
3 March 2025
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Joanna Miller
4 February 2025

Highly recommend Christian and his team. Punctual, do great work and reasonably priced. Would like to say a big thank to Melanie, who orchestrated the whole work.

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Hayley
18 January 2025

Great plumber. Very fast, friendly and reliable service! Would highly recommend!

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Thomas Taresch
9 January 2025

Called this morning for main leakage, got plumber confirmed within 20min to come around on the same day. Front desk communication and care is top class, thanks Melanie. Also thanks to Dave who did a fantastic job fixing the main pipe and thanks for recommending the pressure reducer, now our kitchen tap sounds like paradise, before it was hellfire. Can only recommend!

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David Blanch
19 November 2024

Prompt to attend and quote, good communication from start to finish, high quality work, reasonable pricing. A happy customer, will call them again and recommend to others.

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Laura Deinema
15 November 2024

During landscaping works in our garden we accidentally hit a water pipe and had water going everywhere. Melbourne Plumbing Co quickly came to the rescue. They were over at our place the same day and quickly had the broken pipe fixed, with friendly service to boot! I wouldn't hesitate to recommend Melbourne Plumbing Co. 👌

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Maddy
21 October 2024

I have no hesitation in recommending Melbourne Plumbing Co! All of my experiences and contact with them have been nothing but incredibly positive and they will be my first call for any future issues. Melanie was super responsive to my initial query when I had low water pressure and sent someone out to look at it quickly. David and Mo were both really friendly and thorough while looking at my issue. They were able to fix my water pressure in the first visit and explained what the problem was to me. My shower is now the more powerful than it has ever been! When my hot water unit died, Christian came to visit the next day and worked around my schedule. He was able to provide me with a quote on the same day and had someone come out the next day to fix it. David and Maddy were really lovely and worked quickly to get their part done before the electrician arrived. They were both so friendly and let me ask questions along the way while they took me through everything they were doing. Everyone who helped and came to my home was incredibly helpful, friendly, thorough, and helped me understand the problem and what they were doing to fix it. Special shout out to David who was very kind and is very skilled at his job while teaching others, and to Melanie who has been so lovely and helpful. Huge thank you for minimising the stress in these difficult situations! It is greatly appreciated

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G
17 October 2024

Simply brilliant. From the initial call to attending and completing repairs, I couldn't be more impressed by Aaron and Melbourne Plumbing Co, after urgent repair for burst plumbing and shower taps that were unable to be turned off. The leaking had also caused water ingress in the building and flooding downstairs and through the wall outside. Aaron promptly and easily identified the fault and was able to repair it "live" without mains access. Water was flooding through the wall behind the shower, and running outside and into the room downstairs. The burst and flooding was due to high water pressure required to supply slowly-leaking taps reported since moving in and quoted to repair in 2023 by rental agency plumbers (replace old tap washers), but repair work was never approved to be performed. The agency owner repeatedly refused to approve repair work and insisted on attending and personally viewing the property faults and repair issues (which included rusty water and recurrent failure of the electricity supply). He reached in to the shower and turned the leaking shower taps even tighter in the off direction in 2023 to demonstrate how he had solved the faulty taps and any need for plumbing repair. The agent stated that the taps were simply not turned tight enough "off". He advised me I "just need to turn them off tighter" in order prevent the water that was leaking from the shower head and also leaking directly from the tap spindles, particularly leaking from the tap spindle for the hot water. As a result, this and the un-repaired taps allowed the leaking water to continue leaking from the tap and shower fixtures, and water pressure to continue to increase for over 12 months. This also meant Aaron had to attend and repair the burst and had high pressure running shower water and external flooding to combat to isolate the issues and fault and perform the repair work. Couldn't be more impressed with the professionalism and ability to Melbourne Plumbing Co to respond, identify and complete repair. Melanie was also fantastic and very prompt, and made everything easy. No hesitation in recommending them. Highly capable, efficient, and thorough. A special comment about Aaron, and his pride and workmanship- despite his youth, he seemed like he’d been a plumber for over 50 years. He had so much integrity for his trade and dedication to helping and getting the job done. Extremely experienced, calm, reliable and trustworthy. Can’t thank and commend him enough.

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david thorburn
30 September 2024

Amazing ... we were waiting longer than a month for our usual plumber so rang Melb Plumbing. It wasn't an emergency but they had a free plumber available and were at our place in 15 minutes. Yes 15 min! They were professional, polite, asked how we wanted our taps set, listened to us, explained what they were doing, did the job very efficiently and cleaned up. They are fantastic. Even made sure the dog didn't escape out the door. David and Mo ... thanks for your excellent work. Price was fair and reasonable for a few hours of tricky quarter turn taps, kitchen mixer and shower set replacements. Highly recommended.

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David Lotus
25 September 2024

David was amazing, fixed my shower head leak and now it works perfect, amazing value amazing service just outstanding work.

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Curious Person
11 September 2024

If you require a plumber/s in an emergency these are the people to call. I had a serious issue with my Hot Waterservice (no HOT WATER coming through the tap), my worst nightmare. Fortunately a Plumber by the name of Arron arrived checked out the issue and went to work. Solved the problem and explained the issue. Not only that he replaced my bathroom taps, kitchen taps and adjusted the ones in tha laundary. Try turning on a Tap that has been locked for a number of years. Arron did the hard work for me and made everything new again (Magic).The cost was very competitive and I would recommend that you give them a call if that plumbing nightmare rears its ugly head in your home and let Melbourne Plumbing deal with it so that you can have that warm shower and sleep in peace.

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Astrid Adamson
24 August 2024

The Melbourne Plumbing Co team do a great job. We have used them for the past few years and will continue to do so. They are reliable, explain everything clearly and the pricing seems very fair. I have no hesitation in recommending them :)

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ebrahim esa
25 July 2024

Reliable and affordable! Got my shower working perfectly again. Will definitely call them next time.

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Super quick service! Fixed my leaky sink in no time. Highly recommend these guys.

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huy le
23 July 2024

Great service and good price. Fixed my plumbing issues without any hassle.

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Ye Wonna Aung
23 July 2024

Good service and friendly. Been using them for years, always satisfied.

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Fengyue Hu
13 June 2024

Had a broken hot water heater at our apartment and contacted several places for help/quote. Chris and his team are the most approachable, professional and reliable among all of them. Highly recommended and will refer if any friend is looking for good plumbing service.

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gerald mbolwa
6 April 2024
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Alannah Cottee
5 April 2024

My neighbour recommended these guys for a blocked drain. They showed up fast and fixed the issue promptly. Truly impressive service!

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Ella Millington
5 April 2024

Professional and friendly plumbers. Resolved our issues with expertise. Would definitely call again!

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Daniela S
15 March 2024

Christian was able to help us with our blocked drains. He was prompt, very thorough and great to deal with. He took the time to talk us through the underlying issue. We cannot thank Christian enough. Without a doubt I would get Christian and Melbourne Plumbing Co to help me with my next plumbing issue

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丁宇軒
6 February 2024

Found my water heater is not working and contacted Chris for help in the morning. He immediately ordered a brand new one and resolved all the problems for me straight away. Also, when he’s fixing for me, he found that there’s water leaking of my neighbor’s water pipes at the same time. He’s a life saver for both of us now! Thank you so much Chris!

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Nick Trianta
3 February 2024

I called Christian and he was amazing. He was in the area and dropped past straight away in between another job. He found an issue which another plumber hadn't. He is very genuine and took the time to investigate thoroughly and explain what the issues were in a polite manner. Would definitely recommend and will be using him whenever I need a plumber in future.

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Wai-Lum Tang
31 January 2024

Aaron came out promptly and fixed our broken pipe very quickly. I am very happy with the service.

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Yaz
26 January 2024

Good experience, came within the hour, found and fixed the problem in less then an hour. Was able to use the plumbing immediately and fixed a few other small problems around the house.

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Aaron Clark
20 January 2024

Every helpful and made it easy to understand what they where doing at my house would recommend

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Steve B
9 January 2024

Chris from Melb Plumbing Co installed our new instant gas hot water service. He provided some great advice and was prompt in turning up and completing the work when he said he would. Thanks!

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Sam K
28 December 2023

Honest and reliable plumbing service. Would highly recommend Melbourne Plumbing 👌

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Louie
30 November 2023

Friendly and very reliable service provided by Christian and Aaron. Will definitely be using them again in future!

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Eleonora Gullone
28 November 2023

I had trouble finding a plumber that would work on my in wall cistern. This company agreed and did the job efficiently and competitively. Great job! They will stay in my address group!

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Ashlee Neale
16 November 2023

So happy to have found such a friendly and competent plumber, Christian is a great communicator and everything ran smoothly from start to finish. Aaron did a great job fixing several plumbing issues at my place, nothing was too much trouble and afterwards he took the time to show me what the causes were. A professional, trustworthy and down to earth team, thank you for a great experience and I wouldn't hesitate to recommend Melbourne Plumbing Co.

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Louisa Bassini
29 September 2023

Christian made the whole process really easy, and hassle free. His was one of the most reasonable quotes I got yet there didn't seem to be any corner cutting. Highly recommend.

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Jessica Clapham
26 September 2023

We have been using Melbourne Plumbing Co. for over 2 years, William and the team have always been amazing to deal with, on time and professional. Our hot water service broke on a Friday and William came that day to look at it for us and we had a new hot water system installed on Saturday morning - limiting our time without hot water. William always gives good advice and written quotes before any work is done and we trust him 100%. So nice to have found reliable plumbers!

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CALLUM PANGRAZIO
21 August 2023

Chris and his team have done a fabulous and professional job moving and installing new plumbing and appliances for our new kitchen. The job was completed ahead of schedule to an excellent standard! Communication and responsiveness were both excellent. What we appreciated the most was the diligence and care that was shown towards our kitchen space when installing the sink, tap, oven and dishwasher after the cabinetry and stone was installed. This is a rare trait and one to be applauded. We would have no hesitation in hiring Chris and his team from Melbourne Plumbing Co and we will do so again when we tackle our bathroom and laundry. With thanks, Catherine and Mark

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Ross Olsen
24 July 2023
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Nicholas Sullivan
22 July 2023

Had a problem with my toilet late on a Saturday evening, was very prompt and was here within the hour. Also was honest enough to half the quote because of the work that was needed, cheers mate👍🏻

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Edwin Lai
27 June 2023

Chris is a great plumber and did a great fantastic job! Good value and great results. Will contact them again if we have another plumbing job 👍

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Competent plumbers ..job completed successfully…very considerate and thoughtful re moving around inside and outside the property.., the invoice was reflective of the job required. They will be used again

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mary cochinos
15 May 2023

The guys were great. There were 2 new toilets,new shower suite and new faucets installed. All done professionally with smiles and provided work updates as it all progressed. Their work area was always left clean. These new installations were required because of my hip issues. Melbourne plumbing were aware and helped me select the products for my needs. Christian was informative and patient. Also wanted to mention that I love my new rain shower with handle. It makes showering so much easier as do the new toilets and faucets. I highly recommend Melbourne Plumbing for not only the plumbing and installation, but also for assisting in choosing the right products for my bathroom. Yes I highly recommend Melbourne Plumbing.

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Great service, very professional and arrived on time.

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Jane Bilby
11 May 2023

Thank you to Aaron for attending to this minor couple of jobs so promptly. Great communication and very polite, clean and efficient. Will definitely make use of this company again.

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Sarah Jones
28 April 2023

Fantastic service. I needed an issue with my hot water fixed and then asked about another issue I had with my gas stove. They fixed it on the spot saving me a second call out fee. Very grateful.

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Rachael Hammer
26 April 2023

We have the pleasure of working with Melbourne Plumbing Co for our Real estate business Burtons and have to say we have been thoroughly impressed with their service. From start to finish, they are professional, efficient, and always kept me in the loop about what was going on. Overall, I can't recommend Melbourne Plumbing Co highly enough. Their team is knowledgeable, experienced, and truly dedicated to providing exceptional service. If you're in need of plumbing services, I highly recommend giving them a call!

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Yuchen Zhang
17 April 2023

Second time using this service, Christian has been very responsive and professional, up front with all costs, extremely quick service and arrived ahead of time, done an excellent job and left without leaving a single piece of rubbish behind.

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Very prompt service, professional and quality work. We would definitely use Melbourne Plumbing Co for all future work. Thank you.

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Madhavi Ashok
12 April 2023

We’re so pleased to have found Christian. Quick follow-up and our non-urgent cistern problem was repaired the next morning. Fast, courteous and efficient service by Aaron. Having moved into Moonee Valley area 6 months ago and trying 2 other plumbers, Melbourne Plumbing is now our saved plumber contact.